CRäKN’s Blog
Tips and advice to help you better serve families, improve your operations, and stay on top of the latest tech trends impacting death care.
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Partners in Success: Building a Culture That Puts Customers First
Posted October 31, 2018
3 min read
How customer success results in a long-term mindset and a long-term, trusting relationship. Read More
Categories: Industry
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Customer Success vs. Customer Service: What’s the Difference?
Posted October 24, 2018
4 min read
What is customer success? We start to define what it means. Read More
Categories: Industry
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Bringing Great Ideas to Funeral Service: Meet CRäKN’s COO, John Sentz
Posted October 17, 2018
6 min read
Meet John Sentz, CRäKN’s Chief Operating Officer, who shares what he's looking forward to in the coming months at CRäKN. Read More
Categories: Industry
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A Q&A With Deathcare Podcast Hosts: How to Create Compelling Content
Posted October 10, 2018
6 min read
Deathcare podcast hosts share how to create more compelling content. Read More
Categories: Industry
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Choosing A New Vendor? Be Sure to Look For This
Posted October 3, 2018
4 min read
As a funeral home, here is what to look for when choosing a new vendor. Read More
Categories: Industry