CRäKN’s Blog
Tips and advice to help you better serve families, improve your operations, and stay on top of the latest tech trends impacting death care.
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How the Famous Endings Museum Is Bringing Stories to Life
Posted June 14, 2016
7 min read
John Herzig is President and third generation owner of Toland-Herzig Funeral Homes & Crematory Inc., with funeral homes located in Dover, Strasburg and New Philadelphia, Ohio. Read More
Categories: Industry
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The Common Mistake Funeral Directors Make When Communicating with Families
Posted June 7, 2016
5 min read
Imagine you are helping a widow during an arrangement conference. Near the end of your conversation—a meeting in which you have started to build a good relationship—you tell her how you hope that “this service will br... Read More
Categories: Industry
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How Video & Immersive Content Will Change Funeral Service
Posted May 31, 2016
5 min read
Virtual reality (VR) is a multi-media experience in the digital world that replicates any given environment in the physical, real world. VR also refers to any kind of sensory experience that has been artificially crea... Read More
Categories: Industry
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The 4 Traits of a Customer-Centric Funeral Director
Posted May 24, 2016
5 min read
CRäKN spoke with Melissa Sullivan, Executive Director of the Ohio Funeral Directors Association (OFDA). During our conversation, we spoke about trends in funeral service, and how funeral professionals can start to str... Read More
Categories: Industry
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A Not-So-Average Job: Life as a Funeral Director
Posted May 17, 2016
6 min read
On her blog, Little Miss Funeral, Lauren LeRoy shares everyday stories and reflections from her perspective as a female funeral director. Sharing the ups and downs - and all the emotions that come with her work - has ... Read More
Categories: Industry