Track contacts, send notifications, view a centralized whiteboard and request feedback from families.

Add Convenience to Your Life

Viewing the Whiteboard

The digital whiteboard helps you stay abreast of what’s going on while you are at home enjoying your dinner. Whether you have one location or many, Vox allows you to view your whiteboard from anywhere on any device. See all cases at once or drill down to get details on a particular case. And better yet, cases are flagged when details are pending, so you never miss a beat.

Be More Informed

Adding Contacts

Spend less time managing contacts

  • Easily record all your contacts
  • Track — and easily access — every interaction (from family members to vendors)
  • Fully integrate with your call answering service
  • Easily make phone calls (from your families to vendors) with just one click on your mobile device

Manage Cases

Managing Cases

Ensure all case information is at your fingertips

  • All case information is accessible from any device at anytime
  • Easy search to find history, relationship to other cases, and much more about families you've served
  • More personalized conversations, thanks to information that's at your fingertips

Prevent Rework

Sending Notifications

You don't have 8 arms and legs, but often feel like you need them with all of the coordination you do when serving families. Vox™ allows you to:

  • Automatically notify staff and vendors through email or text whenever a service is planned
  • Communicate and collaborate across all your locations
  • See your digital Whiteboard — any time, any place
  • Flag and notify staff when details are missing

Know What Families Think More Quickly

Family Feedback

Many funeral homes are already collecting feedback from families served. What if you could click on a button when closing a case and have a survey sent - on your timeline and for no additional cost? In addition, since we know customer experience is one of your top priorities, Vox ensures you are notified immediately via text or email if the ratings are not satisfactory.

You have enough work to do, let us show you how CRäKN can help.